Returns Policy

You may return new, unworn items within 14 days of delivery for a full refund. We'll pay for return shipping if we have sent out the incorrect item or design.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

 

Returns To:           (Scruffy Swanks)

                              62 Liggars PLace

                              Dunfermline

                              Fife

                              UK

                              KY12 7XZ

 

PLEASE INCLOSE YOUR ORDER NUMBER IN THE RETURN PACKAGE #.....

 

 

Shipping 

We Will take up to 20 working days to prepare, print and craft your order ready for shipping.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will let you know its progress by sending you updates via email.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

Customs

Customers outside of the E.U. are responsible for any customs charges incurred at their own borders.